Returns & Exchange
Did you ordered something that didn’t turn out as expected? Don’t worry. You’re able to return or exchange your order up to 14 days after you received the package.
Please note that all returns or exchanges must be unworn, unwashed and in original conditions including the original hangtag. We reserve the right to refuse all returns or exchanges that do not meet these requirements.
For an easy and quick exchange, please place a new order on our website. The wrong item can be returned via the return procedure below.
NL, BE & DE
Within the Netherlands, Belgium and Germany we offer free returns. Don’t forget to fill in the enclosed return form. Please create an return label via the following link: https://rijp.shipping-portal.com/rp/
The returns are on behalf of the customer. The returncosts of €9,95 will be charged while you create a return label. Don’t forget to fill in the enclosed return form. Please create an return label via the following link: https://rijp.shipping-portal.com/rp/
For all other countries outside Europe the returns are on behalf of the customer. Please return your order through any postal service of your choice. Don’t forget to fill in the enclosed return form.
As soon as we received your return, we will make sure you will be refunded within 5 working days. Please wait for the refund notification in your mailbox.